What We Deliver to Community
Explore the wide range of quality services dedicated to improving the lives of marginalized groups.
Our Story
SGOA is registered with ministry of economy in 2020 and registered with ministry of public health and SGOA is currently actively partner with UNDP, UN Women, Search for Common Ground (SFCG) in the Southern Region and is the FSAC cluster co-chair for the SR region. Additionally, SGOA is a member of UN clusters such as WASH, ES/NFI, Education, Protection, Nutrition and Health, Moreover, it is a member of UN humanitarian working groups including the Regional Humanitarian Team (RHT), Inter-cluster Coordination Group (ICCG), Humanitarian Access Group, HAG and Gender in Humanitarian Action (GiHA). SGOA’s due diligence has been approved by AHF, and its UNPP is verified by UNDP and UNICEF.
Furthermore, SGOA has collaborated with the Turkish embassy and the FSAC cluster for distribution of foods for 1000 HH and distributed masks for the prevention of COVID-19. Additionally, we have conducted SDGs workshops for NGO employees and participated with UNHCR in the RAM2 survey in Kandahar province. We are currently implementing UNDP, UNWOMEN, SFCG projects for forced returnees, IDPs, Host communities, women headed families and person with disabilities.
At SGOA we strictly Follow International PSEA, CP, Anti Fraud Policies !
PSEA Policy
International Standards
SGOA strictly follows the Protection from Sexual Exploitation and Abuse (PSEA) policy by ensuring that all staff and volunteers undergo comprehensive training on how to prevent and respond to incidents of sexual exploitation and abuse. This includes promoting a zero-tolerance approach towards such behavior and providing clear reporting mechanisms for individuals to come forward with any concerns or complaints. SGOA also conducts thorough background checks on all employees and partners to ensure that they do not have a history of misconduct in this area. Additionally, the organization conducts regular monitoring and evaluation to ensure that the PSEA policy is being implemented effectively and that all individuals involved in SGOA programs are treated with respect and dignity.
Child Protection Policy
Safeguarding Rules
SGOA strictly follows a comprehensive Child Protection Policy which is designed to safeguard children from harm, abuse, and exploitation. The organization ensures that all staff and volunteers working with children undergo thorough background checks and receive training on child protection protocols. SGOA also implements strict guidelines for interactions with children, including maintaining appropriate boundaries and confidentiality. Any suspicions or reports of abuse or neglect are taken seriously and handled according to the established reporting and response procedures outlined in the Child Protection Policy. Regular monitoring and evaluation are conducted to ensure that the policy is being effectively implemented and that children involved in SGOA programs are provided with a safe and supportive environment.
Anti Fraud Policy
Reporting Mechanisms
SGOA strictly follows anti-fraud, conflict of interest, and complaints policies to ensure transparency and accountability in all its operations. The organization has clear guidelines and procedures in place to prevent, detect, and address instances of fraud or corruption. SGOA also has mechanisms to identify and manage any potential conflicts of interest that may arise among its staff, board members, or partners. In addition, the organization has a structured complaints policy that provides a safe and confidential channel for individuals to raise concerns or grievances related to SGOA’s activities. All complaints are thoroughly investigated and addressed in a timely and responsible manner to uphold the integrity and trustworthiness of the organization. Regular monitoring and evaluation are conducted to assess the effectiveness of these policies and ensure that SGOA maintains the highest ethical standards in its work.
Our Portfolio
View our successful projects in reaching the most vulnerable populations across Afghanistan.
Our Values
Honesty
All that we do is based in our recognition of the inherent worth all individuals. We are committed to promoting equality among staff and the communities where we work and we strive to be inclusive and raise the participation of our target groups in our programs and in their own communities
Sincerity
We respect human diversity and are committed to combatting discrimination onany grounds, including age, disability, ethnicity, gender religion, and tribal affiliation. We work to affirm the human rights of all in order to ensure that everyone is afforded dignity and treated equally and with fairness.
Integrity
We will always be true to our values and our mission, acting with honesty and transparency, while ready to be held accountable by our target groups and other stakeholders for all our actions and our use of valuable resources.
Commitment
We believe in the value of teamwork, both among SGOA staff and with SGOA stakeholders, as a means to achieve results, but also to promote trust and non-violence.
How Are We Held
Accountable !?
Accountability
Promoting Transparency and Accountability to Affected Populations (AAP)
Introduction Promoting transparency through information sharing and ensuring accountability to affected populations (AAP) are integral components of SGOA’s commitment to delivering the best possible service. Recognizing the shift from accountability primarily towards donors to also being accountable to the people we assist, SGOA embraces a mindset change, viewing affected individuals as essential partners and stakeholders, not merely beneficiaries.
Definition of AAP AAP at SGOA represents an active commitment to give account to, take account of, and be held to account by the people we assist. It is a fundamental shift towards recognizing the right of affected people to actively participate in decisions that impact their lives.
Principles of AAP at SGOA
Right to Participation
Affected people have the right to be actively involved in decisions that influence their lives. AAP at SGOA is founded on the principle of rights-based programming, acknowledging the importance of ensuring that programs align with the needs and aspirations of those we serve.
Enhancing Program Effectiveness:
Engaging affected populations in decision-making processes enhances the effectiveness of our assistance. By basing programs on the views and insights of those directly impacted, SGOA ensures that needs are accurately identified, understood, and addressed in a manner appropriate to the local context. This active engagement also serves as an early warning system, helping to identify and address challenges in program implementation.
Complaints and feedback mechanisms (CFMs)
Be held to account – providing platforms to receive complaints and feedback
Key Components of AAP at SGOA
Information Provision
SGOA is committed to providing comprehensive and transparent information about its programs, operations, and decision-making processes to the affected populations. Transparent communication ensures that those we assist are well-informed about the assistance provided, fostering trust and understanding.
Consultation
Taking account of the perspectives of affected people is crucial to the success of our programs. SGOA actively consults with the communities it serves during program design and implementation phases. Community consultations enable us to incorporate local insights, ensuring that interventions are culturally sensitive and responsive to the unique needs of each community.
Complaints and feedback mechanisms (CFMs)
SGOA provides accessible platforms for affected populations to voice complaints, concerns, and feedback. By establishing CFMs, SGOA creates a responsive feedback loop, allowing for real-time adjustments to programs based on community input. This mechanism ensures that accountability is not just a concept but a practical and ongoing commitment.
SGOA’s Commitment to Accountability Principles At SGOA, we wholeheartedly commit to the principles of accountability and have implemented robust mechanisms to uphold these values both internally and externally. Our dedication to accountability is demonstrated through the following key principles:
Transparency
Mechanism: We have established channels to share crucial information honestly and openly about our performance.
Implementation: Performance reports, financial statements, and key operational details are made publicly accessible, ensuring transparency in our actions and decisions.
Purpose: Transparency is foundational to building trust with our stakeholders, fostering a sense of openness and integrity in all aspects of our work.
Feedback & Response
Mechanism: We actively seek, capture, and listen to feedback from our stakeholders.
Implementation: Feedback mechanisms, including surveys, community forums, and direct interactions, are in place to gather insights from the communities we serve, donors, partners, and our internal team.
Purpose: Prompt and thoughtful responses to feedback contribute to continuous improvement, ensuring that our actions align with the needs and expectations of those we serve.
Participation
Mechanism: We are committed to working in genuine partnership and integrating the voices of those affected by decisions.
Implementation: Decision-making processes include the active participation of key internal and external stakeholders. Community engagement forums and collaboration with local leaders ensure that decisions are informed by the perspectives of those directly impacted.
Purpose: Genuine participation enhances the effectiveness and relevance of our programs, fostering a sense of ownership and empowerment within the communities we serve.
Diversity & Inclusion
Mechanism: We value, respect, and encourage diversity in all aspects of our organization.
Implementation: Policies and practices are in place to ensure non-discrimination, promoting diversity and inclusion within our team and in our interactions with external partners and communities.
Purpose: Embracing diversity enriches our organizational culture, enhances creativity, and ensures that our programs are inclusive and culturally sensitive.
Our Donors !
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